Ace265 Terms & Conditions — Full Version in Bengali

Ace265 (https://ace265.bet) is an online gaming platform providing Sports Betting, Live Casino, slots, and other gaming services to users in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between ace265 and its users.

By using ace265's services, you confirm that:

• You are at least 18 years of age.
• You are not accessing ace265 from a country or region where online gaming is prohibited by law.
• You are using this platform of your own free will and with full awareness.
• You have read and fully understood these terms and conditions.

Ace265 reserves the right to refuse service to any user at any time, particularly if it is believed that the user is violating or attempting to violate these terms and conditions.

Registration Eligibility

You must be 18 years of age or older to open an account with ace265. Providing accurate and truthful information at registration is mandatory. Accounts created with false information will be suspended and all balances may be forfeited.

One Account Policy

Only one ace265 account is permitted per person, household, or device. If a single individual is found to hold multiple accounts, all of them will be closed and any pending withdrawals will be cancelled.

KYC Verification

Ace265 may verify your identity at any time. You may be asked to provide one or more of the following documents:

• National ID Card (NID)
• Passport or Driving License
• Recent utility bill or bank statement
• Proof of Payment Method

Withdrawals may be put on hold until KYC verification is complete. ace265 takes this step to ensure account security.

Deposit Rules

The minimum deposit amount at ace265 is ৳500 BDT. Deposits are generally credited to your account instantly. Payment methods currently accepted at ace265:

• BKash, Nagad, Rocket (Mobile Banking)
• Direct Bank Transfer
• Cryptocurrency (USDT, BTC)

Ace265 never charges any fees on deposits. However, your payment provider may apply their own charges.

Withdrawal Rules

The minimum withdrawal amount is ৳1,000 BDT. All withdrawal requests are processed within 24 hours — even faster for VIP members. Withdrawals can only be made to the same payment method used for the original deposit.

Refund Policy

Balances already used in gameplay cannot be refunded. However, if funds were deducted due to a technical issue, please contact the ace265 support team — we will investigate and resolve it.

Ace265 regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms that must be read before claiming.

General Bonus Terms

• Wagering Requirements: Most bonuses require a specific amount of wagering before a withdrawal can be made (typically 20–30x the bonus amount).
• Duration: Each bonus has a set expiry date. Any bonus not used before it expires will be forfeited.
• Eligible Games: Not all games contribute equally toward wagering requirements. Slots generally contribute 100%, while table games contribute less.
• Multiple bonuses at the same time: Two bonuses cannot be active at the same time.

Bonus Abuse

Ace265 takes a strict stance on bonus abuse. If any user attempts to circumvent bonus terms — such as registering solely to claim a bonus or using coordinated betting strategies — that bonus and any winnings derived from it will be voided.

Every game at ace265 is conducted fairly and transparently. All game outcomes are determined by a certified RNG (Random Number Generator), which is regularly audited by an independent third party.

Betting Rules

• Each game has its own minimum and maximum bet limits.
• Once a bet is confirmed, it cannot be cancelled.
• If a game is interrupted due to a technical error, ace265 will assess the situation and make a decision accordingly.
• If your internet connection drops during live betting, your bet will remain valid.

Live Casino Rules

Live Casino games are managed in real time by professional dealers. The dealer's decision is final. If a technical issue occurs during a game, ace265 reserves the right to void that round and refund the user's stake.

The following activities are strictly prohibited on ace265 and will result in immediate account closure upon detection:

• Running Multiple Accounts: Opening multiple accounts under the same identity.
• Use of bots or automated software: Using any automated tools or bots on ace265 is strictly prohibited.
• Fraud: False identity, stolen payment methods, or any other form of fraud.
• Money Laundering: ace265 strictly adheres to AML (Anti-Money Laundering) policies.
• System hacking: Any attempt to gain unauthorized access to ace265's systems or software.
• Bonus Abuse: Claiming or distributing bonuses by circumventing the terms and conditions.

Ace265 takes the protection of users' personal data very seriously. Your information is collected, stored, and used in accordance with our Privacy Policy.

Ace265 does not sell your personal information to third parties. However, your data may be shared in the following circumstances:

• Upon a valid request from legal authorities
• For payment processing purposes
• To prevent fraud

For more details, visit our Privacy Policy Read.

Ace265 is strongly committed to responsible gaming. We want our users to enjoy gaming as entertainment, not let it become an addiction. To support this, ace265 offers the following tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can self-exclude from ace265 for a set period of time.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

If you feel that gaming is having a negative impact on your life or someone you know, please reach out to the ace265 support team. For more information, visit our Responsible Play View page.

Ace265 reserves the right to temporarily or permanently close any account in the following situations:

• Violation of these Terms and Conditions
• Fraud or suspicious activity
• Providing false or misleading information
• Failure to Complete KYC Verification
• Legal authority directive

You can close your ace265 account yourself at any time by contacting the support team. Please ensure any pending withdrawals are processed before closing your account.

If you have a dispute with ace265, please contact our support team first. We believe most issues can be resolved through direct communication.

Complaints procedure:

1. Send a detailed email to support@ace265.bet.
2. Ace265 will provide an initial response within 72 hours.
3. Complex cases will be resolved within a maximum of 14 business days.

Ace265 aims to resolve all disputes in a fair and impartial manner. Our goal is to ensure user satisfaction.

Ace265 reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any significant changes via email or through the platform.

Continuing to use ace265 after updated terms have been published will be considered as your acceptance of the new terms. We recommend checking this page regularly.

If you have any questions about the Terms & Conditions, please get in touch with ace265:

• Email: support@ace265.bet
• Live Chat: Log in to ace265 and chat with us directly
• Time: 24 hours a day, 7 days a week

Ace265 is always here for you. Don't hesitate to reach out whenever you need help — we're ready to assist you in Bengali.